/timesheets; timers run from the app header and ticket/task
pages.
When to use it
- Track live hours against a ticket, project task, or survey while you work.
- Run several jobs at once and switch which is focused.
- Capture billable time with a work type, billing role, contract, and product.
- Review, submit, and approve a week of time.
- Push approved time to QuickBooks or export it for payroll.
From timer to bill
Start a timer
Start against a ticket, task, or survey. Starting a new timer unfocuses the
others; starting one on a ticket that already has an active timer resumes it
rather than duplicating.
Stop and capture billing context
On stop, you confirm the work type, billing role, contract, and product (or
enter a manual minute override). Time under contract block-hours/retainer
coverage is drawn down automatically, and a linked project task’s actual
hours are updated.
It becomes a time entry
The stop writes a unified time entry (with hours, billable amount, and cost)
— and a ticket time entry too, when the timer was on a ticket.
Roll up, submit, approve
Entries aggregate into your Monday–Sunday timesheet. Submit it; an approver
approves or rejects (with a reason).
Timesheets
Your timesheet (/timesheets) is the weekly view; approvers work a queue at
/timesheets/approvals, and an HR view with CSV export is available to users
with the right permission.
Good to know
- QuickBooks push is optional and best-effort — if it isn’t configured or a push fails, the timesheet stays Approved (not Pushed) and never blocks approval; the error is recorded for retry.
- Captured time is floored to a small minimum (a fraction of an hour), so very short timers still record.