> ## Documentation Index
> Fetch the complete documentation index at: https://docs.horizonmanaged.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Work orders

> Field-execution records for construction and trades — crew, daily logs, punch lists, and job costing from mobilization to closeout

Work orders are NEXOS CORE's field-execution record for construction and trades
work — the trades equivalent of a helpdesk ticket. Each work order tracks a job
at a physical site from mobilization through closeout: who's on the crew, what
got done each day, what's left to fix, and the running labor hours and cost. Work
orders can link to a company, project, bid, and site survey, and are typed by
trade (cabling, access control, fire alarm, CCTV, electrical, HVAC, and more).

Open them at `/work-orders`.

## When to use it

* Dispatch field crews for install, service, warranty, inspection, maintenance,
  emergency, retrofit, or upgrade work.
* Track a trades job through its construction phases.
* Capture daily field reports (weather, work performed, materials, delays, safety).
* Manage crew check-in/out with automatic hours-and-cost capture.
* Run a punch list of deficiencies before closeout.

## Lifecycle

Work orders are auto-numbered (e.g. `WO-0001`) and advance through phases:
**mobilize → rough-in → trim-out → termination → testing → punch list →
closeout → complete**. Status tracks alongside (scheduled, in progress, on hold,
pending inspection, complete, and so on).

## Crew and job costing

Assign technicians with roles (lead, installer, apprentice, helper, inspector,
PM). When a tech **checks in**, their time starts; on **check-out**, actual hours
are computed and written as a billable time entry using their role's bill/cost
rates — and the work order's actual hours and cost roll up automatically. So
field labor flows straight into [time tracking](/time) and job costing.

## Daily logs

Record one daily log per work order per day — weather, site conditions, work
performed, materials and equipment, crew count and hours, delays, safety
incidents, change orders, and tomorrow's plan. Saving a log recomputes the work
order's hours.

## Punch list

Track deficiencies with a severity (critical, major, minor, cosmetic), location,
and assignee, and resolve them before closeout.

## Good to know

* **Client e-sign-off on work orders isn't available yet** — closeout is done by
  advancing the phase; a signed client acceptance step is planned.
* Punch-item photo attachments aren't wired yet.